PEOPLE
You don’t have enough man hours or people to do all the required work
Sick days and holidays taken by your team add to time taken away from tasks
PROCESSES
The processes your organisation have mapped, are already out of date
Your processes aren’t systemised, so there’s inconsistency and inefficiency
You don’t have the ability to track, record and measure processes and performance
Your processes are documented and controlled by a central process capability, and therefore scaling and improvement is limited by this team’s performance and efficiencies
